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IPSO upholds accuracy complaint against MailOnline

Following publication of an article on Mail Online on 25 October 2016, headlined “Pilot in DIY 14-foot plane he built in his shed is halted at Chinese border after being ruled a MILITARY THREAT during round-the-world trip”, Colin Hales complained to IPSO.

Author: News Desk

Posted on: 27 March 2017 08:39

IPSO upholds accuracy complaint against MailOnline

The Committee was concerned by the severity of the breach of Clause 1 (i).

Colin Hales complained to the Independent Press Standards Organisation (IPSO) that the MailOnline article breached Clause 1 (Accuracy) of the Editors’ Code of Practice. The complaint was upheld, and IPSO required MailOnline to publish this adjudication.

The article reported that on the complainant’s bid to fly solo around the world in an aircraft he had built himself, he had been halted by Chinese officials at the Russian border who said the he “posed a serious aerial threat to the nation”. The article claimed that the complainant had been “halted by armed guards on the border with Russia”, and contained a number of quotations from the complainant, in which he expressed his frustration at having been stopped.

The complainant denied making the comments expressing frustration at the decision of the Chinese authorities. In addition, he said it was inaccurate to report that he had been stopped by “armed guards”.

The publication said that the article was supplied by a freelance journalist, and it had published it in good faith. It said that the article had been based on information posted on the internet, and on a source, who had supplied quotations from the complainant, having said that they had been in contact with him. However, it did not provide further details about its sources. The publication of information obtained in this manner as a series of direct quotations from the complainant, without any steps being taken to verify them, constituted a serious failure take care over the accuracy of the article, and a breach of Clause 1 (i). The claim that the complainant was stopped by armed guards was the conjecture of the journalist. However, this was presented as a factual claim, and was not clearly distinguished from conjecture, in further breach of Clause 1 (i) and a breach of Clause 1 (iv).

Attributing the disputed quotations to the complainant was significantly misleading, such as to require correction under the terms of Clause 1 (ii). The principal subject of the article was the complainant’s difficulty in entering Chinese airspace; to claim that the complainant had been “halted by armed guards”, when in fact, he had simply been denied permission to enter Chinese airspace, significantly misrepresented the nature of the incident. This was a further significant inaccuracy.

In this case the publication had offered to publish a correction which met the requirements of Clause 1 (ii), and the inaccuracies in this case were not personally damaging to the complainant. However, the Committee was concerned by the severity of the breach of Clause 1 (i) in this instance, which represented a serious failure in the editorial process prior to publication. It considered that the publication of the offered correction would not be an appropriate remedy to this failure, and that the appropriate remedy was publication of this adjudication.

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