Q&A - Dan Heffernan
A publisher’s webstore is a critical step in the online journey of converting would-be subscribers into fully paid-up subscribers. Creating customer confidence online, dealing effectively with shopping cart abandonment and receiving accurate real-time analytics, are all key to ensuring a publisher’s e-commerce platform is maximising returns for their business. Martin Maynard talks to Dan Heffernan, VP and chief product officer at AdvantageCS about what works, and what doesn’t, in the world of e-commerce.
Posted on: 27 January 2015