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3 Queensbridge, Northampton, NN4 7BF offers the next generation of customer management services. Backed by dsb GmbH, a specialist IT partner for magazine publishers and fulfilment bureaus since 1966, delivers truly innovative subscription services and product marketing solutions. Ltd was founded in January 2009 as the UK base of Europe’s most well established publisher-independent solutions provider for media and mail order organisations. Ltd is a “full service” agency, exploiting the modern SOA architecture, user interface and truly international software functionality of dsb. Open architecture, web services interfaces and fully integrated software for subscriptions, product sales and event management, satisfy an increasingly diverse and demanding market.

dsb GmbH Germany was established in 1966 and has publishing and mail order clients in 6 European countries – who manage over 6 million active customers and despatch over 4 million products each year. dsb is an ASP (Application Service Provider) on mainland Europe, fully focused on delivering timely and effective IT solutions, with all software and hardware secured and managed at its HQ near Stuttgart, Germany. delivers solutions in two ways:

1. Full service, customer management outsourcing

• B2B and B2C Subscription Management

• Circulation Audit management – ABC and BPA

• Client Services

• Customer Services, using multi-channel interaction management software

• Data Capture and scanning

• Data analysis and extraction

• Web hosting & online transaction management

• Consolidated mailing services

• Marketing Consultancy

• Integrated product sales

2. Software as a Service

(For clients who want all the benefits of using dsb software in-house)

• Flexible and innovative software

• Minimal investment

• Tighter data security

• Up-to-date software

• Access from anywhere

• Leading Enterprise Resource Planning systems

“In today's multi-platform, consumer centric world, Future needs to partner with an innovative team, capable of delivering modern technology solutions on time and to budget - while providing an exemplary service to our consumers. have already proven themselves extremely capable and we're really excited to be working with them to grow our consumer base and product portfolio.”

Richard Walker, Director of Consumer Revenues, Future Publishing

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Contact info
Contact Angus Chenevix Trench
Job title Managing Director
Tel 01604 251032
Fax 01604 251031
Mobile 0788 995 5233
Email Angus Chenevix Trench
3 Queensbridge
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