Control Freak
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The right moment
“Darling, you seem different somehow”
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Bubble, Bubble…
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The Loyalty Challenge: How Magazine Subscriptions Work
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DMA Census 2005
Researching the redesign: getting it right
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How to use greed and fear
A Question of Frequency
Waitrose
Don’t Think Too Big Too Soon!
Building business in Asia
I’ve seen the future, and it hurts…
01/11/2006
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