knk Software UK

Established for 35 years, the knk Group is an international publishing and media solutions provider serving over 450 customers across Europe, North America, and Asia, and offering the whole universe of Microsoft tailored specifically for the publishing industry.

Our modular publishing solution knkMedia uses the technology and extensive functionality of the Dynamics 365 Business Central ERP suite at its core. Publishers of all sizes use it to manage internal business processes from manuscript through to finance. Our solution for the Media Sales department is knk365 which is built on the superb Dynamics 365 CRM platform. It has the technical capabilities to rapidly harness AI, machine learning, community building, and social media marketing, enabling sales and marketing departments to operate smarter and react quicker.

With knk365, you can strengthen customer relations, efficiently generate new leads and centralise customer data originating from multiple systems. The solution will provide your business with an integrated, modern and future-proof platform to help respond to current and emerging requirements in a straightforward way.

By using the Media Sales and Marketing modules of knk365, you equip your sales team to do their job better, increasing productivity through less manual processes, paperwork or switching between systems. With tools like a built-in cross-media quote generator, and a ‘task assistant’, the software helps optimise your ad booking processes and enables transparent access to customer and sales, and competitor data. Using the Event Management module of knk365, you can integrate your entire event planning processes whilst removing all cross-selling obstacles for your sales team.

Maximise the potential of your clients

See immediately which products and services your customers have ordered. Furthermore, see how the generated revenue compares to the previous year, and which services were bought from your competitors.

Offer your clients multimedia advertising campaigns

Offer campaigns covering all channels including print, online, native advertising, social media and event services. All services and ad formats can be bundled together for quotes and orders for your customers.

Extensive dashboard reporting

The integration of Microsoft Power BI enables visualisation of your data conveniently and clearly. In addition to powerful analysis of top customers, you can summarise significant KPIs such as order history (ordered, cancelled etc) and build freely definable reports, as well as monitor campaign success, track targets and compare staff performance.

Efficient working due to ease of operation and mobile compatibility

Due to our modern user interfaces and availability on mobile devices, we support all current methods of working including personalised dashboard views.

Visit: www.knk.com or www.knkpublishingsoftware.com