Bloomberg’s Trade Order Management System (TOMS) and its Sell-Side EMS assist BOCHK in automating the trading workflow in its retail and private wealth business for better operational efficiency and client service.
According to Bloomberg, the expanded use of Bloomberg’s sell-side solutions will transform the way BOCHK interacts with customers by enabling real-time price streaming from traders directly to customers and their relationship managers. The automated process will facilitate smooth trade bookings into trading and back-office systems, significantly reducing time spent on manual processes.
“We are facing an unprecedented wealth management opportunity in Hong Kong in a generation and equipping ourselves with the right technology is critical for us to capture it,” said Annie Zhu, General Manager of Global Markets of BOCHK. “Bloomberg has been an outstanding technology solution for us, as we optimize workflows across various businesses. Having Bloomberg to support our retail business will help us improve trade efficiency and enhance customer service, which plays an important part in BOCHK’s sustainability initiatives.”
Hong Kong’s cross-border wealth may reach US$2.8 trillion in 2025, overtaking Switzerland as the world’s largest cross-border wealth hub, according to Bloomberg Intelligence. Affluent mainland Chinese households could accelerate wealth diversification overseas via established cross-border market access programs, like Wealth Management Connect 2.0 and Southbound Bond Connect.
“Providing solutions that empower clients to capitalize on their opportunities is a priority for Bloomberg,” said Dahai Wang, Head of Greater China at Bloomberg. “As Hong Kong aspires to become a global wealth hub, we are pleased to offer best-in-class solutions that support our clients in the region, as they enhance competitiveness through more efficient trade execution and risk management.”
BOCHK has been a longstanding user of Bloomberg’s sell-side solutions for market-making and other institutional businesses, benefitting from enhanced efficiency through automated workflows in the investment process, says Bloomberg.
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