The event - organised by Triangle Management Services - was a prelude to the World Mail & Express Europe Conference.
Belgian Post CEO Johnny Thijs was honoured by his peers as he collected the Industry Leadership Award for outstanding contribution to the mail and express sector.
Thijs said: “I am particularly proud and honoured with this award, which actually is a tribute to the great work that has been accomplished by the whole team of De Post - La Poste during the past years. Together, as a team, we have transformed our company, improving the quality of our services, bringing in a culture of customer orientation and increasing the efficiency of our processes. De Post - La Poste is now ready for the full market liberalisation in 2011. I sincerely thank Triangle for acknowledging these efforts. The award will encourage me and my colleagues to continuously strive for excellence in our exciting postal business, both in Belgium and on international markets.”
Another big winner on the night was Lebanon national operator, LibanPost, who scooped two awards - for Innovation and Transformation.
Hind Fadel, marketing and business development director at LibanPost, said: “We are double happy and double proud tonight. We are a small and young operator, who has only been in the industry for 12 years, so we are extremely excited to be ranked among world class service operators. We have a very strong team which has strived to achieve our goals through a high level of involvement. The World Mail Awards make our efforts worthwhile.”
The winners were presented with their Awards tonight at a ceremony hosted by Danish media personality, Annette Heick. Speaking after the event, Heick said: “It has been a great night. I was surprised at how good the atmosphere was. The mail and express industry is one big happy family. It was fantastic to be a part of it.”
This year’s Awards saw a record number of applications received from all over the world across the 12 categories, and the judges deliberated long and hard to cut the shortlist of 38 down to the eventual winners.
The 2010 World Mail Awards winners are:
• Corporate Social Responsibility: Korea Post
• Customer Service - sponsored by DHL Global Mail: 21 Grams
• E-Commerce: Posten Norden
• Growth - sponsored by PostEurop: InPost
• Industry Leadership - sponsored by Pitney Bowes: Johnny Thijs
• Innovation - sponsored by Capgemini: LibanPost
• People Management - sponsored by Australia Post: New Zealand Post
• Quality - sponsored by Magyar Posta: Post Danmark
• Retail Project: Belgian Post
• Security - sponsored by Royal Mail: MaltaPost
• Technology - sponsored by Intermec: Solystic
• Transformation: LibanPost
