The winners will be announced at a glittering ceremony on Thursday 24 November at The Brewery, EC1 following the Customer Direct Conference 2011. Click here to find out more about the event, and to book your places. There's a discount for all places booked before 14 October.
The shortlist
Best Customer Retention Strategy
BBC Portfolio Christmas Renewals Campaign 2010 - BBC Magazines
The Week - Subs Hugs - Dennis Publishing
Subscriber Loyalty Clubs - Hearst Magazines UK
Best Subscriptions Promotion on a Small Budget
Outdoor Fitness - Bauer Media
Web Order Confirmation Pages Cross-sell Campaign - Dennis Publishing
PlayStation Official & Facebook - Future Publishing
Get Another for £9.99! Cross Promotion - Origin Publishing
Best Use of Data
Lead Generation Campaign - Dennis Publishing
Registration Wall Testing - Dennis Publishing
Triggered Telemarketing - IPC Media
Competition Text Data - Origin Publishing
Best Use of Digital
Brand Website Best Practice - Bauer Media
Good Food App For Existing Subscribers - BBC Worldwide
Registration Wall Testing - Dennis Publishing
www.magazinesdirect.com - IPC Media
Best Use of Telemarketing
Kerrang! Tour Inbound Telemarketing - Bauer Media
Triggered Telemarketing - IPC Media
September 2010 Free Issue Campaign - Press Holdings Media Group
RCN Publishing's Monthly Telemarketing Campaign - RCN Publishing
Customer Direct Magazine of the Year - Business Media
Emergency Nurse - RCN Publishing
Nursing Management - RCN Publishing
Times Educational Supplement - TSL Education
Customer Direct Magazine of the Year - Consumer
Homes & Antiques - BBC Magazines
Digital SLR Photography - Dennis Publishing
Red Magazine - Hearst Magazines UK
Women's Running - Wild Bunch Media
Customer Direct Marketer of the Year
Romina Guastella - IPC Media
Matt Lowis - IPC Media
Sarah Rafati - IPC Media
Customer Direct Marketing Team of the Year
Dennis Publishing Team
IPC Media Subscriptions Team
Origin Publishing Team
Time Magazines Europe Subscriber Acquisition Team
Customer Service Award
Project Grace - IPC Media
Reed Business Information Customer Services - Reed Business Information
Direct Mail Campaign of the Year
The Week - Dennis Publishing
TIME Magazine Statement of Benefits Direct Mail - TIME and Fortune
The Grocer, Annual Campaign Phase Two - William Reed Business Media
Direct Marketing Campaign of the Year - Mixed Media
Q Magazine Foo Fighters Medium Rare Campaign - Bauer Media
Mollie Makes - Future Publishing
Christmas 2010 Campaign - Hearst Magazines UK
ELLE 25th Anniversary Edition - Hearst Magazines UK
The Spectator - Press Holdings Media Group
Insert Promotion of the Year
Auto Express Insert Promotion - Dennis Publishing
Triathlon Plus - Future Publishing
Red Magazine Loyalty Club Creative Tests - Hearst Magazines UK
Spring 2011 Free Issue Insert Campaign - Press Holdings Media Group
Off-the-page Promotion of the Year
Q Magazine - Bauer Media
Radio Times Magazine - BBC Worldwide
Gardens Illustrated/Chelsea Celebration Offer - BBC Magazines
The Grocer, Retro Advertising Campaign - William Reed Business Media