As one of the most prominent publishers of journals, books, and electronic media for academic, educational, and professional markets, SAGE will implement Publishing Technology’s software across the business to align its journals fulfilment systems globally with the Publishing Technology systems that are already implemented at CQ Press, a Washington-based publisher which was acquired by SAGE in 2008.
Publishing Technology’s journal fulfilment software will harmonise order entry, billings, access entitlement and fulfilment, as well as consortia dealings, content bundling and customer service across SAGE’s business globally.
SAGE’s investment in the future of its fulfilment systems begins with its journals business and is anticipated to be extended to incorporate its book titles in the following year. As part of the new contract, SAGE will also evaluate Publishing Technology’s enterprise publishing application, advance, with a view to defining a clear upgrade path for the future, ensuring its technology stays at the forefront of an evolving digital publishing age.
Phil Denvir, CIO of SAGE commented: “The decision to use Publishing Technology’s journal fulfilment software is a tremendous step forward in our strategy to globalise our fulfilment systems architecture.”
As well as committing to extending its journals fulfilment systems, SAGE has also commissioned Publishing Technology’s market communications and consultancy division, Publishers Communication Group (PCG), to carry out multi-lingual telemarketing campaigns to non-renewed subscribers to SAGE’s extensive journals collection.
George Lossius (pictured), Chief Executive Officer of Publishing Technology added: “SAGE, through CQ Press, has been a long-standing customer of ours for many years and we are delighted to extend this strong partnership further. We are very pleased that SAGE has also commissioned our Publishers Communication Group division for their marketing activities, as this really demonstrates our full service capability of marketing, research and technology, supporting and promoting the brands of our customers.”
About Publishing Technology plc
Publishing Technology says: “Publishing Technology is the leading largest provider of software and services for the publishing industry, servicing eight out of ten of the world's largest publishers. Publishing Technology’s brands include advance, ingentaconnect, VISTA, author2reader, pub2web, ICS and PCG. The Publishing Technology group enables publishers to focus on their core competences by providing a single, trusted partner for both technology requirements and business development services. Capabilities cover editorial & production, product information, billing & fulfilment, content conversion & hosting, website development, marketing programs, information commerce, customer relationship management, rights & royalties and business intelligence. Associated sales and marketing services include consultancy and research, sales representation and telemarketing. The company is listed on the AIM market of the London Stock Exchange and has offices in Europe, North America, South America and Australia.”
