DHL launches new service

DHL Global Mail has launched a new “Hybrid Print & Mail” service in cooperation with their sister company Williams Lea, which combines the advantages of electronic and physical transport of mail.

Designed for international senders with a large volume of time-sensitive mail, the new service provides customers with a fast, cost-efficient and environmentally friendly delivery solution. Key features of the service include centralized data management and remote printing close to the customer. “We know that customer requirements differ enormously when it comes to worldwide mail distribution,” says Thomas Kipp, CEO DHL Global Mail. “With Hybrid Print & Mail, we have a service at hand which meets our customers’ needs – convenience, fast delivery and environmental protection – and enables them to fully concentrate on their actual area of business.”

With “Hybrid Print & Mail”, business customers electronically transfer their transactional mail data, ie. invoices or statements, to the central Deutsche Post DHL data centre where the data are pre-sorted and converted into “ready to print” files. These files are then sent to the Deutsche Post DHL printer network for production and injection into the physical mail stream using optimized postage rates. The site of the print production is as close to the final destination as possible. The complete print fulfilment is managed by DHL Global Mail’s sister company Williams Lea, a leading global provider of Corporate Information Solutions. By combining the key competences of DHL Global Mail and Williams Lea, DHL claims to be offering a unique global one-stop shop solution for print and distribution.

DHL says that, customers benefit in more than one way from the new combination of digital and physical document management. Because air and road-based transportation is substituted by electronic transfer of data, DHL Global Mail customers get faster delivery to their end customers, along with an optimized print and distribution process and reduced costs. Depending on the destination split and the trade lanes used, the solution can reduce the print and delivery costs by 25% and more.

The outsourcing of the print and delivery process allows customers to focus on their core business. In addition, the new service reduces transport-related CO2 emissions by up to 80%. Considering the current economic situation and the growing demand for “greener” distribution services, “Hybrid Print & Mail” provides businesses with an attractive solution for fighting increased cost pressure in an environmentally friendly way.

Furthermore, “Hybrid Print & Mail” also provides solutions for customers with global direct marketing and publishing requirements. A key feature of the service involves offering centralized print solutions in each region. The print locations are selected with respect to the distribution requirements in order to optimize the distribution and print costs.

Global Mail’s new “Hybrid Print & Mail” service supports Deutsche Post DHL’s long-term “GoGreen” climate-protection program which aims to achieve a 10% increase in operational CO2 efficiency by 2012 and a 30% increase by 2020.

About DHL

DHL says: “DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services. A global network composed of more than 220 countries and territories and 310,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education.

DHL is part of Deutsche Post DHL. The Group generated revenue of more than 54 billion euros in 2008.”